1. Contact

The first step is to contact your local Addison Townsend office who will register your details and discuss your search requirements

• Think about your desired property type and location.
• Consider your “must have” criteria - what won’t you compromise on?
• Budget - how much would you be prepared to pay for the right property?
• Length of tenancy - how long are you looking to rent for?
• When do you want to move? We recommend beginning your search around 6-8 weeks prior to your ideal move date.

2. Viewings

View a selection of properties from our extensive portfolio

Your Negotiator will show you the best properties available in line with your requirements.

The London property market moves very quickly. If you find the perfect property, one that suits the majority of your requirements, you may wish to place an offer on the same day - be prepared, it may be the first one you see!

3. Placing an offer

Upon finding a suitable property, submit your offer with your negotiator, ensuring all your requirements are clearly stated.

4. Offer accepted

Upon acceptance of your offer, you will be sent the necessary documentation which should be read through thoroughly. Your Negotiator will be pleased to help should you have any questions.

Reference checks will be made at this stage - please ensure you can provide bank details and the contact details of your previous landlord, along with those of your employer.

The minimum administration fee of £300 plus VAT is payable at this stage. This amount is fully refundable or transferable should the landlord not proceed with the tenancy.

You will also be issued with a statement of account for your initial payment.

This will include:

• Rent for the first month.
• Deposit.
• Charge for the check-out service of the inventory. (£50 plus VAT if applicable)
• The full administration charge (£150 plus VAT per person subject to a minimum of £250 plus VAT per property)

Future payments for monthly rent are taken by standing order in advance so please have your bank account details available to complete the form. Please note the signature must be an original as faxed copies are not accepted by the banks.

5. Moving in

Provided that all payments, documents and references are in order, your keys will be available for collection on the start date of the tenancy, usually from the office or via an appointment with an inventory clerk. Your negotiator will ensure that this is organised at a convenient time.

You will need to inform your utility providers that you have moved into the property and ensure that all accounts are transferred into your name as quickly as possible.

A copy of the inventory check-in report will be sent to you (usually by email) shortly after move-in. Should you have any comments or questions, they should be raised as soon as possible after receipt.

6. What if I need help during my tenancy?

If your property is managed by Addison Townsend you will be advised of the name and contact details of your Property Manager at the start of the tenancy, please feel free to contact them at any time to discuss any questions or problems you may have.

If your property is managed by the landlord, you should contact them directly for any maintenance issues. For any questions regarding tenancy agreements, break clauses, or renewals, please contact our Tenancy Management Department.